Welcome!

Please enter the email you registered with and your passcode

Passcode

Submit

Create User

Please enter your information below

First Name

Last Name

Supervisor

P Number

Hire Date

SUBMIT

BACK TO LOGIN

Did you know, AAA founded the School Safety Patrol in the 1920s! The Safety Patrol has been helping children get to school safely for a long time - and now they'll help you navigate your Onboarding journey! Look for Safety Patrol characters for helpful information.

Welcome!

Welcome to your ACG New Hire Roadmap! We've mapped out a plan for your first 90 days with ACG. Along the way, you'll learn about the Auto Club Group's systems, benefits, history, and culture. Your progress will be saved, so you can leave and re-enter the site as needed. You'll just enter your ACG email address and use the passcode myacgjourney each time that you log in. You can check in on your Roadmap as often as you like, but try to visit at least once a week so you don't miss any of your stops along the way. Now buckle in, we've got a lot of ground to cover!

If you come across issues using or accessing the site, email EmployeeServiceCenter@acg.aaa.com and include details about your issue.

ENTER

Main Menu

You've finished Day 1,
Way to go!

Make sure you're also updating your New Employee Checklist and having those important conversations with your manager and work team. Onto the next stop!

Return to Day 1

Continue to Map

Learn about this ACG Region

Navigate to Checkpoints

Main Menu

You've finished Week 1,
Way to go!

Make sure you're also updating your New Employee Checklist and having those important conversations with your manager and work team. Onto the next stop!

Take Week 1 Quiz

Return to Map

Learn about this ACG Region

Navigate to Checkpoints

Main Menu

You've finished your first 30 days,
Way to go!

Make sure you're also updating your New Employee Checklist and having those important conversations with your manager and work team. Onto the next stop!

Take 30 Day Quiz

Return to Map

Learn about this ACG Region

Navigate to Checkpoints

Main Menu

You've finished your first 30 to 60 days,
Way to go!

Make sure you're also updating your New Employee Checklist and having those important conversations with your manager and work team. Onto the next stop!

Take 30 - 60 Day Quiz

Return to Map

Learn about this ACG Region

Navigate to Checkpoints

Main Menu

You've finished your first 60 to 90 days,
Way to go!

Make sure you're also updating your New Employee Checklist and having those important conversations with your manager and work team. Onto the next stop!

Take 60 - 90 Day Quiz

Return to Map

Learn about this ACG Region

Navigate to Checkpoints

Main Menu

You've finished your first 90 days,
Way to go!

Make sure you're also updating your New Employee Checklist and having those important conversations with your manager and work team. Onto the next stop!

Take 90+ Day Quiz

Return to Map

Learn about this ACG Region

Navigate to Checkpoints

Uh-oh! Looks like you've got a flat tire! Luckily, you know just who to call for help! Roadside Assistance is on their way.

As an employee, you may experience a different kind of flat tire- confusion, roadblocks, and lots of questions. It's important that you know where to go for help- consider these resources your ACG Employee Roadside Assistance:

The Hub is ACG's home for Employee Communications. You'll see news, announcements, and links to applications you'll need to use.

Looking to find current events, help using the Hub, or the Corporate Directory? The Employee Toolbox is a one-stop source for ACG info!

Questions about Benefits (insurance, 401k, Paid Time Off) or HR policies?

Visit: HR Support Services on the Hub OR
Email: EmployeeServiceCenter@acg.aaa.com OR
Call: 866-372-4111

Issues with technology, equipment, or system access?

Submit a ticket through ServiceNow OR
Call: 1-800-226-3300
Tip: Save this number- never know when you might need it!

Questions about your work hours, job responsibilities, or anything specific to your role? Talk to your manager! They can best answer these questions.

Get back on track!

Continue

Great Job!

Resources

The Hub is ACG's home for Employee Communications. You'll see news, announcements, and links to applications you'll need to use.

Looking to find current events, help using the Hub, or the Corporate Directory? The Employee Toolbox is a one-stop source for ACG info!

Questions about Benefits (insurance, 401k, Paid Time Off) or HR policies?

Visit: HR Support Services on the Hub OR
Email: EmployeeServiceCenter@acg.aaa.com OR
Call: 866-372-4111

Issues with technology, equipment, or system access?

Submit a ticket through ServiceNow OR
Call: 1-800-226-3300
Tip: Save this number- never know when you might need it!

Questions about your work hours, job responsibilities, or anything specific to your role? Talk to your manager! They can best answer these questions.

Back to Map

New Employee Checklist

The New Employee Checklist is a guide to help you have conversations with your manager and team members. Use this checklist as a tool to capture information and next steps, as well as keep track of key outcomes you should be achieving along each milestone.
Click “Download Checklist” to open. So that you can access it often, save it to your computer in a convenient place and update it often!

Download Checklist

Back

Day 1: Welcome to ACG!

We're so glad you're here. We're here to help you navigate the first day and beyond. Today, let's focus on the basics:

Watch a video introducing you to ACG and our commitment to helping AAA members enjoy life's journey with peace of mind by providing innovative solutions, advocacy, and membership benefits wherever and whenever they need them.
Once you've watched the video, follow the link to Joe's Blog on the ACG Hub and read some recent posts. Joe posts regularly on the blog with news and updates to keep us all in the loop!
Review the System Access Checklist and make sure you can access needed resources.
Check out the Forms Checklist to learn about the necessary forms to complete.

If you have time, keep on moving to Week 1!

Let's go

Week 1: Week 1 is all about connection!

Here's what you need to accomplish:

Connect to ACG: If you haven't already, make sure you're connected to the Hub, Workday, and your ACG email. Depending on your job, you'll be given access to other systems as well- these are just the basics!
Connect with your work team: Use your New Employee Checklist to connect with your manager and the rest of your work team.
Connect to ACG: For each milestone of your Onboarding journey, there is required training in Workday. The classes linked here will direct you to Workday. If you have already completed the required training listed, you do not need to complete it again. If you have trouble using the linked courses, log into Workday to view all courses that have been assigned to you. Depending on the role you were hired into, you'll have more training assigned that is job-specific. Here, you'll only see what is assigned to everyone!

Let's go

First 30 Days:

At this point, you should be settling into your role- but there is still so much to learn! Don't forget to update your New Employee Checklist as you continue to get to know your role, manager, and work team! Here's your to do list for your first 30 days with ACG:

Learn about ACG: our history, values, culture, and Connected Member Vision.
Learn about policies and benefits. Make sure you complete your Benefits Enrollment in your first 30 days of employment!
Continue with required training. If you have already completed the required training listed, you do not need to complete it again. If you have trouble using the linked courses, log into Workday to see all courses that have been assigned to you. Depending on the role you were hired into, you'll have more training assigned that is job-specific. Here, you'll only see what is assigned to everyone.

Let's go

30-60 Days:

You've learned so much, but we still have a lot more ground to cover! In these next 30 days, here's your plan:

It's time to attend an Orientation session! You'll learn more about ACG's future, getting involved, and have the opportunity to meet other new hires! Visit Workday to sign up for an orientation session.
Use your New Employee Checklist to continue to learn about your priorities, projects, and additional opportunities for learning.
Make sure you're caught up on required training! Visit Workday to view all the training that has been assigned to you, and complete all of the courses linked.

Let's go

60-90 Days:

You have almost finished your onboarding journey with ACG! Make sure you're all caught up on required training, and continue to connect with and explore with ACG resources. Here's your task list:

It's time to update your New Employee Checklist. Make sure to update your New Employee Checklist as you continue to grow in your role and learn more about ACG.
Explore Workday to learn about future career opportunities with ACG!
Check out the Employee Resource Groups and register for an event. Remember, you can join any group that you like!
Learn about volunteering in your community with ACG
Find ACG Wellness resources

Let's go

You've finished Day 1,Way to go!

You've finished Week 1,Way to go!

You've finished your first 30 days,Way to go!

You've finished your first 30 to 60 days,Way to go!

You've finished your first 60 to 90 days,Way to go!

You've finished your first 90 days,Way to go!

Great Job!

Resources

New Employee Checklist

Day 1: Welcome to ACG!

We're so glad you're here. We're here to help you navigate the first day and beyond. Today, let's focus on the basics:

If you have time, keep on moving to Week 1!

Week 1: Week 1 is all about connection!

Here's what you need to accomplish:

First 30 Days:

At this point, you should be settling into your role- but there is still so much to learn! Don't forget to update your New Employee Checklist as you continue to get to know your role, manager, and work team! Here's your to do list for your first 30 days with ACG:

30-60 Days:

You've learned so much, but we still have a lot more ground to cover! In these next 30 days, here's your plan:

60-90 Days:

You have almost finished your onboarding journey with ACG! Make sure you're all caught up on required training, and continue to connect with and explore with ACG resources. Here's your task list:

You've finished Day 1,
Way to go!

You've finished Week 1,
Way to go!

You've finished your first 30 days,
Way to go!

You've finished your first 30 to 60 days,
Way to go!

You've finished your first 60 to 90 days,
Way to go!

You've finished your first 90 days,
Way to go!